Careers

Home » Careers
career

Consumer Account Center

Pay Now > View Account >

A great place to work

When you work for the Northland Group, you work for an industry leader that places a high value on its employees. We hire, train, develop and retain only the best — career-oriented people who know how to listen, learn and adjust to changing situations. Our approach to collections is unique, and so are the people who work for us. Excellent communications skills almost goes without saying, but our employees also have the ability to problem-solve and develop new strategies that make the goal of resolving debt easier and compelling for customers.

“I am currently working towards a Bachelor’s degree in Business Management.  Working at NGI has given me an opportunity to create a flexible schedule to take classes.  I’ve obtained many skills including negotiation and sales, problem solving, and customer service skills.  Each of these skills are key components in my field of study.” Stephen, March 2014

“Working at the Northland Group has greatly improved my customer service skills and has enhanced my negotiation tactics.  With no previous experience I transitioned comfortably and confidently into the industry with the help of thorough training and supportive management.”  Dan, March 2014

Senior Staff Accountant – Edina, MN

Northland Group, an award-winning collections agency for over 30 years, has an available opportunity for a Senior Staff Accountant. The position will report directly to Northland Group’s Controller.

Primary Responsibilities:

  • Manage Accounts Receivable
  • Reconcile GL accounts assigned
  • Monitor and assist with monthly bank reconciliations of trust accounts
  • Assist CFO and Controller produce monthly financial statements
  • Assist Controller to process payroll
  • Assist with client based year end audits
  • Assist with State Licensing

Requirements:

    • 4-year degree
    • Previous Accounts Receivable experience
    • Attention to detail a must
    • Excel experience required
    • Knowledge of word processing (preferably MS Word) and accounting software
    • Ability to communicate with internal and external customers in a pleasant manner
    • Able to prioritize and handle multiple tasks
    • Ability to handle confidential information

Apply Today at www.northlandgroup.com/careers

Background checks and drug screens are performed

To apply for this position click here

Transfer Agents – Edina, MN

Part Time & Full Time Opportunities!

Northland Group is hiring Call Transfer Agents to join our Edina, MN team.

Part Time or Full Time $10.50 per hour

Part Time – Work 16-30 per week – 2:00pm – 8:00pm shifts available. You make your schedule!

Full Time – 40 Hours per week – 10:00am-7:00pm or 11:00am-8:00pm shifts available

Qualifications include:

  • Confident, clear and effective communication style
  • Organized, self-driven, and able meet productivity standards
  • Keyboard proficiency and computer literacy
  • High School Diploma or GED are required
  • *Bilingual candidates are a plus

This Part time job opportunity offers:

  • Paid Training
  • Work 16-30 hours per week.
  • We are currently hiring for shifts starting after 2:00pm.
  • You make your own schedule!

This Full time job opportunity offers:

  • Paid Training
  • 40 Hours per week
  • Medical & Dental Insurance-Long & Short Term Disability
  • Paid Holidays & Paid Time Off (PTO)
  • We are currently hiring for either 10:00am – 7:00pm or 11:00am – 8:00pm shifts.

Make calls to consumers and once you connect, transfer the call to one of our call center agents.

Call Mikki at 952-820-9535 or visit us at www.northlandgroup.com/careers for more information.

Background checks and drug screens are performed

To apply for this position click here

Customer Service – Edina, MN

Northland Group is currently looking for Entry Level Customer Service Representatives to join our staff on a full-time basis. You will be part of a large customer service team whose main responsibilities are updating customer accounts, processing mail, processing payments and answering inbound calls as well as other duties as assigned by the Customer Service Manager. Northland Group offers future career opportunities with a 40% promotion rate in our Customer Service department. This position offers flexible scheduling. No experience is needed but previous customer service experience is beneficial in this call center environment.

Background checks and drug screens are performed.

To apply for this position click here

Transfer Agent – Monticello, MN

Part Time & Full Time Opportunities!

Northland Group is hiring Call Transfer Agents to join our Monticello, MN team.

Qualifications include:

  • Confident, clear and effective communication style
  • Organized, self-driven, and able meet productivity standards
  • Keyboard proficiency and computer literacy
  • High School Diploma or GED are required
  • *Bilingual candidates are a plus

The Part time job opportunity offers:

  • Paid Training
  • $13.00 per hour
  • Work 16-30 hours per week. You set your own schedule!

The Full time job opportunity offers:

  • Paid Training
  • $13.00 per hour
  • 40 Hours per week
  • Medical & Dental Insurance-Long & Short Term Disability
  • Paid Holidays & Paid Time Off (PTO)

Make calls to consumers and once you connect, transfer the call to one of our call center agents.

To apply for this Call Center Agent position click here

Call Center Agent – Louisville, KY

Northland Group is looking for goal orientated individuals with a proven track record in sales and customer service. You’ll be part of an enthusiastic and award winning team whose focus is on providing superior customer service with a problem solving mentality while helping consumers with their finances. If this sounds like the career path for you then apply today!

Qualifications include:
• Experience in retail, restaurant, call center, or sales industries desired
• Excellent negotiation skills and problem solving with a customer service focus
• Organized, self-driven, goal-oriented, and able to follow through on work
• Keyboard proficiency and computer literacy
• High School Diploma or GED are required
• Bilingual candidates are a plus!

To apply for this position click here

Call Center Agent – Thorofare, NJ

Northland Group is looking for goal orientated individuals with a proven track record in sales and customer service. You’ll be part of an enthusiastic and award winning team whose focus is on providing superior customer service with a problem solving mentality while helping consumers with their finances. If this sounds like the career path for you then apply today!

Qualifications include:
• Experience in retail, restaurant, call center, or sales industries desired
• Excellent negotiation skills and problem solving with a customer service focus
• Organized, self-driven, goal-oriented, and able to follow through on work
• Keyboard proficiency and computer literacy
• High School Diploma or GED are required
• Bilingual candidates are a plus!

To apply for this position click here

Call Center Agent – Edina, MN

Northland Group is looking for goal orientated individuals with a proven track record in sales and customer service. You’ll be part of an enthusiastic and award winning team whose focus is on providing superior customer service with a problem solving mentality while helping consumers with their finances. If this sounds like the career path for you then apply today!

Qualifications include:
• Previous Customer Service, Commission based sales or Collections Experience
• Experience in retail, restaurant, call center, or commission based sales industries desired
• Excellent negotiation skills and problem solving with a customer service focus
• Organized, self-driven, goal-oriented, and able to follow through on work
• Keyboard proficiency and computer literacy
• High School Diploma or GED are required
• Bilingual candidates are a plus!

To apply for this position click here

Call Center Agent – Willmar, MN

Northland Group is looking for goal orientated individuals with a proven track record in sales and customer service. You’ll be part of an enthusiastic and award winning team whose focus is on providing superior customer service with a problem solving mentality while helping consumers with their finances.

Qualifications include:

• Previous Customer Service, Commission based sales or Collections Experience
• Experience in retail, restaurant, call center, or commission based sales industries desired
• Excellent negotiation skills and problem solving with a customer service focus
• Organized, self-driven, goal-oriented, and able to follow through on work
• Keyboard proficiency and computer literacy
• High School Diploma or GED are required
• Bilingual candidates are a plus!

To apply for this Call Center Agent position click here.

Call Center Agent – Monticello, MN

Northland Group is looking for goal orientated individuals with a proven track record in sales and customer service. You’ll be part of an enthusiastic and award winning team whose focus is on providing superior customer service with a problem solving mentality while helping consumers with their finances.

Qualifications include:

• Previous Customer Service, Commission based sales or Collections Experience
• Experience in retail, restaurant, call center, or commission based sales industries desired
• Excellent negotiation skills and problem solving with a customer service focus
• Organized, self-driven, goal-oriented, and able to follow through on work
• Keyboard proficiency and computer literacy
• High School Diploma or GED are required
• Bilingual candidates are a plus!

To apply for this Call Center Agent position click here

What we offer

  • An industry-leading work environment
  • Excellent paid training program
  • Employee event recognition
  • Direct access to management
  • Paid holiday and sick time
  • Paid vacation
  • Benefits package (health, dental, 401k, supplemental)

Collectors also receive

  • Guaranteed base salary
  • Referral bonus program
  • Contests and prizes
  • Quality assurance bonus

Commited to Excellence

BBB Logos

Ask Doctor Debt

Ask Doctor Debt

Find straightforward answers to your credit and debt questions at this independent industry site.

Learn More >

Connect with Us

Northland Group on Facebook Northland Group on LinkedIn Contact Northland Group

We're here to listen

concern

Please contact us with your questions or concerns... here >