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A great place to work

When you work for the Northland Group, you work for an industry leader that places a high value on its employees. We hire, train, develop and retain only the best — career-oriented people who know how to listen, learn and adjust to changing situations. Our approach to collections is unique, and so are the people who work for us. Excellent communications skills almost goes without saying, but our employees also have the ability to problem-solve and develop new strategies that make the goal of resolving debt easier and compelling for customers.

“I am currently working towards a Bachelor’s degree in Business Management.  Working at NGI has given me an opportunity to create a flexible schedule to take classes.  I’ve obtained many skills including negotiation and sales, problem solving, and customer service skills.  Each of these skills are key components in my field of study.” Stephen, March 2014

“Working at the Northland Group has greatly improved my customer service skills and has enhanced my negotiation tactics.  With no previous experience I transitioned comfortably and confidently into the industry with the help of thorough training and supportive management.”  Dan, March 2014

Data Operations Assistant – Edina, MN

Data Operations Assistant

Northland Group Inc. is seeking a Data Operations Assistant.

The individual selected will be part of a team that is responsible for maintaining our Client accounts.

Our Data Operations Assistants are responsible for accurately and efficiently importing and exporting data files, performing file transfers, keeping accurate daily logs and submitting revenue reports to our clients.  This position will also be responsible for our letter files and changes.  Hours for this position are 7:00 to 4:00 pm, Mon. — Fri.

The individual selected will be very detail oriented, have excellent interpersonal skills and the ability to communicate with internal and external customers in a professional and pleasant manner. Proficiency with Microsoft Office and familiarity with basic IT functions such as file transfer methods and secure website procedures are required. Facs Ontario experience a plus!

Located in Edina at the intersection of 494 and HWY 100, we offer a very competitive benefit package that includes medical, dental, vision, 401(k), paid time off in a business casual environment.

To apply for this position click here

Interested candidates should submit their resume and salary requirements online or forward resume and salary requirements directly to JSwenson@northlandgroup.com

Background checks and drug screens are performed

Call Center Agents – Monticello, MN

600.00 Hiring Bonus!

Northland Group is currently hiring Call Center Agents to join our Monticello, MN office

$12.00 per hour + Commission

We are growing and looking for superstar talent to join our team!

Call Center Agents were recently named to US News Top 100 Jobs of 2015!  Be part of a growing field with an award winning agency and start earning unlimited income today!  Northland Group is currently hiring full-time Call Center Agents who have a passion for helping people. You’ll be part of an enthusiastic and committed team whose focus is on providing superior customer service.  We are seeking candidates who have proven customer service experience for our next training class!

Qualifications include:

  • Experience in customer service, retail, restaurant, call centers, or sales industries
  • Proven ability and desire to help people
  • Excellent listening and negotiation skills with a customer service focus
  • Engaging and enthusiastic personality
  • Confident, clear and effective communication style
  • Organized, self-driven and goal-oriented
  • Keyboard proficiency and computer literacy
  • High School Diploma or GED are required
  • Bilingual candidates are a plus!

 

This full-time job opportunity also offers:

  • $600.00 Sign on Bonus!
  • $12.00 per hour plus commission! Enjoy unlimited earning potential!
  • Paid Training Program
  • Health and Dental insurance
  • Short and Long Term Disability, 401k
  • Paid holidays and paid time off (PTO)

Background Checks and Drug screens are performed

To apply for this position click here

 

 

 

Call Transfer Agents – Edina, MN

Part Time & Full Time Opportunities!

Northland Group is hiring Call Transfer Agents to join our Edina, MN team.

Part Time or Full Time $10.50 per hour

Part Time – Work 15-30 per week – 10:00am – 7:00pm shifts available. You make your schedule!

Full Time – 40 Hours per week  – 10:00am-7:00pm shifts available

 

Qualifications include:

  • Confident, clear and effective communication style
  • Organized, self-driven, and able meet productivity standards
  • Keyboard proficiency and computer literacy
  • High School Diploma or GED are required
  • *Bilingual candidates are a plus

 

This Part time job opportunity offers:

  • Paid Training
  • Work 15-30 hours per week.
  • We are currently hiring for shifts starting after 10:00am
  • You make your own schedule!

 

This Full time job opportunity offers:

  • Paid Training
  • 40 Hours per week
  • Medical & Dental Insurance-Long & Short Term Disability
  • Paid Holidays & Paid Time Off (PTO)
  • We are currently hiring for 10:00am – 7:00pm shifts

Make calls to consumers and once you connect, transfer the call to one of our call center agents.

To apply for this position click here or call Mikki at 952-820-9535.

Background checks and drug screens are performed

Client Liaison – Edina, MN

Edina Company seeks a Client Liaison to join our administrative staff. The individual selected for this position will process incoming correspondence from clients according to client specifications and note such correspondence in the system, communicate with the clients via the phone, maintain communication logs, file and scan correspondence, and assist with special projects as needed.

The ideal candidate will have excellent organizational skills, the ability to review and assess information for accuracy and completeness, be very detail oriented, possess the confidence to work comfortably in a highly regulated and fast paced industry and be a motivated self-starter. Compensation for this position is $28,000 per year.

We offer a competitive benefits package in a casual and professional work environment. Interested candidates please click here to reply with your resume.

Jr. Programmer – Edina, MN

Northland Group, an award winning company known for its fast paced and innovative environment, seeks a resourceful and dedicated Jr. Programmer with .NET experience to join the team at our corporate office in Edina.

This programmer will work with the team to develop and enhance a number of applications to support the data services needs of our clients.

Responsibilities include:

  • Creating, testing and developing import/export formats utilizing in-house software.
  • Performing tests on programs to ensure all specifications are met.
  • Exchanging data with multiple database sources.
  • Creating ad-hoc reports through Access, SQL, and .Net
  • Writing and maintaining clear and accurate documentation to describe program development, logic, coding, testing, changes and corrections.

The ideal candidate must have .NET experience and be able to demonstrate proficiency and a solid understanding of Access, programming logic, and concepts of relational databases. Experience with Enable, a component of FACS software helpful but not required.

Located at the intersection of HYW 494 and HWY 100, we offer a great location, a casual but professional work environment, an excellent benefit package and an opportunity for challenge and growth.

Click here to reply with your resume along with salary requirements or send your resume and salary requirements directly to: jswenson@northlandgroup.com

Background checks and drug screens are performed.

Call Center Agent – Louisville, KY

Northland Group is looking for goal orientated individuals with a proven track record in sales and customer service. You’ll be part of an enthusiastic and award winning team whose focus is on providing superior customer service with a problem solving mentality while helping consumers with their finances. If this sounds like the career path for you then apply today!

Qualifications include:
• Experience in retail, restaurant, call center, or sales industries desired
• Excellent negotiation skills and problem solving with a customer service focus
• Organized, self-driven, goal-oriented, and able to follow through on work
• Keyboard proficiency and computer literacy
• High School Diploma or GED are required
• Bilingual candidates are a plus!

To apply for this position click here

Call Center Agent – Thorofare, NJ

Northland Group is looking for goal orientated individuals with a proven track record in sales and customer service. You’ll be part of an enthusiastic and award winning team whose focus is on providing superior customer service with a problem solving mentality while helping consumers with their finances. If this sounds like the career path for you then apply today!

Qualifications include:
• Experience in retail, restaurant, call center, or sales industries desired
• Excellent negotiation skills and problem solving with a customer service focus
• Organized, self-driven, goal-oriented, and able to follow through on work
• Keyboard proficiency and computer literacy
• High School Diploma or GED are required
• Bilingual candidates are a plus!

To apply for this position click here

Call Center Agent / Collections – Edina, MN

Northland Group is currently hiring Experienced Call Center Agents to join our Edina, MN office

We are currently looking for agents with Pending Bankruptcy experience or agents with a strong collection background.

You’ll be part of an enthusiastic and committed team whose focus is on providing superior customer service.

Qualifications include:

  • Experience in pending bankruptcy streams or a strong collection background.
  • Proven ability and desire to help people
  • Excellent listening and negotiation skills with a customer service focus
  • Engaging and enthusiastic personality
  • Confident, clear and effective communication style
  • Organized, self-driven and goal-oriented
  • Keyboard proficiency and computer literacy
  • High School Diploma or GED are required
  • Bilingual candidates are a plus!

This full-time job opportunity also offers:

  • $12.00 per hour plus commission! Enjoy unlimited earning potential!
  • Paid Training Program
  • Health and Dental insurance
  • Short and Long Term Disability, 401k
  • Paid holidays and paid time off (PTO)
  • No Weekends!

Background Checks and Drug screens are performed

To apply for this position click here

What we offer

  • An industry-leading work environment
  • Excellent paid training program
  • Employee event recognition
  • Direct access to management
  • Paid holiday and sick time
  • Paid vacation
  • Benefits package (health, dental, 401k, supplemental)

Collectors also receive

  • Guaranteed base salary
  • Referral bonus program
  • Contests and prizes
  • Quality assurance bonus

Commited to Excellence

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